1. Read September invoices

   3,1 s

   Accounting

   • 148 invoices found
   • 19 of them without a payment

2. Match against bank transactions

   5,4 s

   Bank account

   • 7 payments matched afterwards
   • 12 invoices remain unpaid, €18,420 in total

3. Write reminders

   Running

   Writing

   • Tone taken from earlier emails to regular customers
   • Café Mira, 2 invoices combined into one email
   • Kanzlei Berger, contact changed, used the new address
   • 12 drafts ready

4. Send 12 reminders

   Needs approval

   E-Mail

   These go to real customers, so the agent asks first.

5. Add a note to each customer record

   CRM

Spend is an estimate until the run ends.