Product7 min read
How we cut onboarding from five days to one afternoon
We watched twelve new customers set up the product and rewrote everything that made them stop.
Jonas Weber, Product Lead
Journal
What we learn while building, written down for the people who build next to us.
We watched twelve new customers set up the product and rewrote everything that made them stop.
Visitors rarely ask what it costs. They ask whether it is worth it for someone like them.
Half of all questions came from four words. We renamed them and the questions stopped.
Three questions, one page and a meeting that ends early. The planning ritual we kept.
Slower mornings, fewer meetings and the most productive four weeks of the year.