Lumen Help

Lumen Help

AI assistant · answers right away

Answers come from an AI and can be wrong. A person takes over on request.

Hi! I am the Lumen assistant. Ask me about orders, bikes or workshop appointments.

Lumen Help · 2:02 pm

Can I still return my bike after 30 days?

Returns are possible for 30 days after delivery. After that the two year warranty applies, for example for defects in the frame.Returns and exchangesWarranty terms

Lumen Help · 2:03 pm