Returns

Sending it back is as easy as ordering

  1. Until day 60

    Register the return

    In your account or by email, the label arrives at once.

  2. The same day

    Drop off the parcel

    At any branch or parcel shop, free of charge.

  3. 1 to 2 days later

    A quick check

    You get a message as soon as it has arrived.

  4. By day 3

    Money back

    Back the same way you paid.

Start a return