Support
The more urgent, the more direct the way. There is always a person from our team at the other end.
Critical
The booking page does not load or appointments disappear. Call us directly, we take over right away.
Urgent
Reminders do not arrive or a sync is stuck. Write to us in chat with a screenshot.
Normal
Rules, roles or invoices. An email is enough, we answer with steps and links.
Not urgent
What you miss goes straight to the team that would build it.