Fair questions

What practices ask before they start

The four doubts we hear most, and what we can answer. With figures from more than 900 practices.

Another monthly bill for a practice our size?

Lumen pays for itself with two fewer no-shows a month. Reminders by text do the work.

38%fewer no-shows in the first quarter

See the prices

Moving all our patients over sounds like weeks of work.

We import your calendar and patient list for you. Most practices take bookings on Lumen two days later.

2 daysfrom sign-up to the first online booking

How the move works

Our older patients will keep calling anyway.

They can. Calls land in the same calendar, and most patients over 60 book online within three months.

61%of patients over 60 book online

Is patient data safe in the cloud?

Data stays on servers in Frankfurt, encrypted at rest and in transit, with a processing agreement ready to sign.

100%of data hosted in Germany

Read the security page
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