01 Listen

We start with your customers

What do they ask, where do they get stuck, what makes them call you? We find out first.

02 Write

Then we write, before we design

Every page has its text before it gets a layout. Words decide, not templates.

Brief for Café Mira

Café Mira wants a calm website with a menu, table booking and a look into the roastery. The site should be ready in March.

Goals

More weekend bookings

Edit the menu without help

Show the roastery

Tom: photos arrive Thursday

03 Build

And build it to last

Fast pages your team can change, looked after every month.